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Training in business communication skills, building relationships in work environment.
In today’s complex and competitive business world, effective communication is the foundation on which companies and careers are built.
Some people seem to be able to say the right thing, all the time. They have a special ability to move through stressful discussions and can create win-win results. During our training participants learn how to build personal credibility, deliver positive feedback, improve their listening skills, deal with difficult people, and how to overcome difficult personalities.
Whether the audience is an entire organization or a single individual, effective communication requires bringing together different point-of-views and relaying that information without losing clarity or focus. Whether it’s a face-to-face conversation or an email exchange, a meaningful message entails establishing a connection that leaves a powerful impression.
Learn how to communicate with tact, diplomacy, poise and finesse. "Communicating with Diplomacy to Win Influence" is the ideal program for those needing to improve their basic communication skills or for those who just want to get that extra edge that opens their door to success.
This training program begins with the participants taking the DiSC Classic Personal Profile® assessment tool, either online or the paper version. They answer a few questions that gently guide them through a journey of self-discovery. The responses are neither right nor wrong and are intended to prompt personal reflection on each individual's comfort level.
During the half-day or full day training program, participants gain an understanding of themselves and during interactive exercises they learn to: |
