Interpersonal Communication Skills
Learn to avoid habits that hold you back

Have you ever been passed over for a promotion? Are you often interrupted during a meeting? Do others in the organization take you seriously? Do you know why?

Chances are your behavior has contributed to these disappointments. This training sheds light on a form of psychological censorship that protects us from seeing ourselves the way we really are an offers frank insight into habits that hold us back.

Learning Points
This workshop addresses the following learning points.

• 8 steps you can take to make sure you'll never be tongue-tied or at a loss for words again
  
• What to do when you're being ignored or repeatedly interrupted
  
• How to avoid an autocratic, sarcastic or condescending tone that can alienate your listeners
  
• Recognize the unconscious cues that tell others when you're feeling weak, nonassertive or intimidated
  
• Mouth management: Learn when to keep confidences confidential and secrets, secret.